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At SmellGoodz, all sales are final.
Because we sell fragrance decants, we do not accept returns, exchanges, or cancellations for any reason, including unopened items.
If there is a problem with your order, you must contact us within 3 days of confirmed delivery at smellgoodzchannel@gmail.com.
Your email must include:
We will only review claims for the following:
If your claim is approved, we may issue a replacement, store credit, or refund at our discretion.
We do not issue refunds or replacements for:
U.S. shipping only. Fragrance products may be subject to hazardous materials shipping restrictions and may ship by ground only where required.
Questions: smellgoodzchannel@gmail.com
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